Customer Acquisition Leader Hybrid - US

Alfa Insurance - Jimmy Cooper Agency

Customer Acquisition Leader

Full Time • Hybrid - US
Benefits/Perks
  • Competitive compensation
  • Annual incentive reward trip for top performers to beautiful destinations in the southeast
  • Continuous training and support throughout your career with Alfa
  • Opportunities for advancement
  • Discounts on your auto insurance (underwriting approval required) and much more.
 
Company Overview
Alfa Insurance is an outgrowth of the Alabama Farmers Federation, Alfa Insurance Companies began in 1946. Since then, Alfa has grown to offer an excellent array of insurance coverages including life, property, business and automobile to its clients and has also become known for superior customer service. Alfa and its affiliates now provide insurance and other financial services to more than 1 million customers in 11 states.
Working for Alfa Insurance® is more than just servicing customers and selling insurance. It’s making a difference in the lives of your policyholders and the community. It’s creating lifelong relationships. It’s about being there when it matters most and protecting those things that are most important. It’s becoming part of a well-respected company that is based on faith, family, community and integrity.
 
Job Summary
The Customer Acquisition Leader with The Cooper Agency is a team player that takes exceptional pride in the company they represent, the products they sell and in providing excellent customer service. They are devoted to driving new business to our agency and onboarding new customers.  They assist the agent in performing sales and clerical function necessary to write and service our existing customers as well as striving to increase business. 
Many Alfa insurance agents are independent contractors. These agents are not employees of Alfa Insurance. Staff for independent contractor agents will be employees of the agent and not Alfa Insurance. 
 
Responsibilities 
  •  Responsible for prospecting new business in multi-line insurance, quoting and binding policies, handling customer inquiries, documenting requests and completing changes, accept and process premiums.
  • Lead the charge for the agency's social media and marketing campaigns, from concept to content creation and execution.
  • Develop processes to further leads from new and existing business.
  • Identify multi-line, in-book sales opportunities.
  • Deliver create promotions on behalf of the agency
  • Service to customers includes strong communication skills on multiple platforms, conflict resolutions skills, ability to quickly learn new computer programs and processes. Proficient at adapting to a constantly changing, extremely fast-paced environment.
  • Provide support to the agent and service center staff as needed.
  • Make decisions to determine applicant insurability and placement using competent skills in binding and processing applications.
  • Ensure effective operation of the service center including but not limited to: reports, documentation, and mail distribution.
  • Attend local community and networking events
 
Qualifications
  • A high school diploma or equivalent required
  • Ability to attain Insurance Producer license
  • Excellent social media skills
  • Understanding of content creation for marketing and social media campaigns or agency promotions
  • Ability to pivot between various roles without missing a beat
  • Someone who enjoys working hard and enjoying the rewards of their labor
  • Proficient in Microsoft Office programs and have an aptitude for learning new programs and procedures
  • Comfortable with sales quotas
  • Team player with a positive, professional and "no excuses" attitude

Flexible work from home options available.

Compensation: $30,000.00 - $60,000.00 per year




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Benefits for Working on our Team!

 
Competitive Compensation
Annual incentive reward trip for top performers to beautiful destinations in the southeast
Continuous training and support throughout your career with Alfa
Opportunities for advancement
Discounts on your auto insurance (underwriting approval required) and much more.